Effective Date: 02/06/26
Welcome to DoctIQ ("DoctIQ", "we", "our", or "us").
DoctIQ provides clinic management software for healthcare professionals and clinics, including appointment scheduling, patient record management, prescriptions, billing, communication tools, analytics, and related services.
We understand the importance of privacy and are committed to protecting personal and medical information shared through our platform.
By accessing or using DoctIQ's website, software, or services, you agree to this Privacy Policy.
When a doctor or clinic uses DoctIQ, we may collect:
Healthcare professionals may store patient information in DoctIQ, including:
This information is entered and managed by authorized clinic users.
When you use DoctIQ, we may collect:
We use information to:
We do not sell personal or medical data.
Patient data entered into DoctIQ remains under the control of the respective clinic or healthcare professional.
DoctIQ processes and stores such data only to provide the platform and related services.
Clinics are responsible for:
We use commercially reasonable safeguards including:
While we work hard to protect information, no digital system can guarantee absolute security.
We may share information only in limited situations:
Trusted vendors who help operate DoctIQ such as:
These partners are required to protect information.
We may disclose information if required by law or government authorities.
In the event of merger, acquisition, or restructuring.
We do not share patient data for advertising.
Our website/app may use cookies or analytics tools to:
Users can manage cookies through browser settings.
We retain information:
You may request deletion subject to medical/legal retention requirements.
Depending on applicable law, users may request:
Requests may be sent to the contact details below.
DoctIQ is intended for clinics and healthcare professionals.
Patient records involving minors may be entered only by authorized healthcare providers.
DoctIQ may integrate with third-party services.
Their privacy practices are governed by their own policies.
DoctIQ aims to comply with applicable Indian privacy and digital health regulations, including relevant data protection obligations.
Healthcare professionals remain responsible for lawful patient-data handling within their practice.
We may update this Privacy Policy.
Updated versions will be posted on our website with the revised date.
Continued use of DoctIQ after updates means acceptance of the revised policy.
For privacy-related questions: